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0344 482 4422

sales@flowercard.co.uk

 

FAQs

What is Flowercard?

This unique way to send fresh flowers inside beautiful personalised cards for any occasion.

Are Flowercards made from fresh flowers?

Absolutely! Imagine an exquisite fresh floral arrangement, in miniature, lovingly arranged by hand by our skilled florists and set inside a stylish greeting Flowercard, Flowertin, Flowerbottle, Bouquet, Teacup or Flowerbox, all beautifully printed with your personalised message. Each unique item is carefully packaged in a beautiful gift box and despatched from us here in the Hampshire countryside by your preferred delivery method.

How is a Flowercard made?

Every single Flowercard product is individually made to order, using freshly picked, exquisite flowers sourced from the best in the world. Flowers are arranged by hand, stem by stem and carefully secured to a sealed oasis base. It takes time to produce something so stunning, and so much smaller than a traditional bouquet, yet with more complexity and intricate beauty. The perfect finishing touch is your personal message printed on the card or label.

How do I choose my Flowercard?

For ease we have created collections of floral greetings cards by their suitability for key occasions, such as a Anniversary, Birthday, Engagement, Wedding, New Home, New Baby, New Job or Retirement card. We have also created collections by sentiment, such as Thank You cards or Get Well cards, Thinking of You cards or Congratulations cards or those to send Sympathy to help you find exactly what you need more easily. If you prefer you can browse by style of design, such as Vintage or Contemporary, using our style collections which also include Flowercards in shapes like Window, Easel or Landscape. In addition we offer Flowertins, Flowerposies, Flowerboxes and Gift Plants to name but a few.

Can I personalise the Flowercard I order?

We're delighted to personalise your card with our compliments. And it's really easy to do – you can even choose the style of type for your FREE personalisaton. Simply follow the simple step-by-step process online as you check out. All our gifts can be personalised with your own words up to 25 characters per line. 100 in total. You can choose from a variety of fonts and choose thoughtful extras to most gifts from as little as £2.

How big is a Flowercard?

Flowercards are similar in size to a normal greetings card, Window, L Shape, Gatefold and Frame cards are approximately 21cm high x 16cm wide (8" x 6") and Landscape cards are 16cm high x 21cm wide (6" x 8") with a beautiful miniature fresh flower arrangement displayed inside. Easel cards are 16cm high x 21cm wide (6" x 8") with a small buttonhole sized arrangement attached to the front of the card.

Flowertin and Gift Plants are 14.6cm high x 10cm wide x 10cm deep (5.75" x 4"). Square Flowerboxes are 16.5cm high x 16.5cm wide x 7cm deep (6.4" x 6.4"). Hexagon Flowerboxes are 16.7cm high x 16.7cm wide x 7cm deep (6.5" x 6.5"). Personalised chocolates caddy tins are 14.6cm high x 10cm wide x 10cm deep (5.75" x 4"). Round chocolate tins are 7cm high x 15cm diameter (2.75" x 6"). Square chocolate tin are 7.6cm high x 18.6cm wide x 18.6cm deep (3" x 7"). Flowers and succulents in round tins are 7cm high x 15cm diameter (2.75" x 6"). Flowers and succulents in square tins are 7.6cm high x 18.6cm wide x 18.6cm deep (3" x 7"). Trugs are 27cm high x 27cm wide x 20cm deep (10.6" x 10.6") excluding arrangement. Troughs are 12cm high x 31cm wide x 18cm deep (4.7" x 12") excluding arrangements. Bouquets are approximately 55cm in length (21.6"). Letterbox flowers are designed to fit through a standard UK letterbox measuring: 63cm x 19.5cm x 4cm so they can be delivered with the post. Pharmacy Flowerbottles are 14.7cm high without cap (5.8") with external diameter of 7.5cm (2.9inch). Kilner Jar Flowerbottles are 18cm heigh (7inch) x 11cm wide (4.3inch) x 13cm deep (5.1inch). XXLs (Grande) are 28cm x 22cm. Jugs are 14cm high and 9cm wide. Square grey baskets-16.5cm x 16.5cm diameter/11.5cm height/9cm x 9cm base diameter. Round whitewashed wooden pail- 14cm diameter/14cm height/10.5cm base diameter

What other personalised gifts can I buy from Flowercard?

Flowercard has now joined forces with personalised chocolates from British chocolatiers, Sent With A Loving Kiss. A wide range of luxury personalised chocolate gifts in keepsake personalised tins to bring you even more choice. As we mentioned above, we've worked the Flowercard magic into Flowertins, Flowerboxes, Flowerposies, Flowerbottles, Teacups, Letterbox Flowers, Trugs, Planters and Gift Plants too.

How are Flowercards delivered?

To protect these beautiful cards and make your gift extra special, each Flowercard, Flowertin or tin of personalised chocolates is delivered in a stunning gift box. There are 3 Delivery Options to choose from. Standard Delivery, Express Delivery and Next Day Delivery. You'll find full details on our Delivery page. Our florists' work may be slightly disturbed in transit. Simply pop any fallen heads back into the arrangement.

How long will a Flowercard last?

Every Flowercard is made with fresh flowers. You can enjoy their beauty for up to 2 weeks depending on flower types and time of year. Our patented watering device (actually, it's a pipette!) lets you add water to keep them looking lovely for a little longer, you must break through the clear stretch plastic that we use to seal the florist's foam and ensure it is soaked thoroughly. We do not advise watering as card, boxes and tins are not waterproof, just designed to create a pretty framework for our pre-soaked sealed arrangements that you can refresh with the pipette provided.

How do I care for a Gift Plant?

We have now introduced beautiful fresh plants into our collection which can be removed from their keepsake tin and enjoyed long after the special occasion. To keep rose plants and calla lilies looking their best, avoid placing in direct sunlight or near a heat source. Both thrive in moist soil, but take care not to over water. For orchid plants, mist leaves rather than the flowers, and add a drop of rainwater to roots weekly. They are happiest of all out of direct sunlight and away from heat sources. You may also be required to top up soil or replant. Please note that tins are Flowertins and Gift Plant tins are not waterproof so care must be taken. We recommend you place on a protective surface. Also note that colours of all plants will vary and may not match those shown on the website.

How do I care for a Trug or Planter?

Our trugs and planters are hand filled with lots of flowers so they require a little more water to keep them looking in tip top condition. Please thoroughly soak the florist's foam. Please note that trugs and planters are not waterproof so care must be taken. We recommend you place on a protective surface.

How do I care for a Bouquet?

We have recently brought back a collection of our stunning hand-pieced bouquets. To get the most from the fresh arrangements, pop out of the presentation box and trim approximately 2cm from each stem. Place in a vase of fresh water and add the flower food provided to make your display look its best for longer.

Refunds

In the event of requiring a refund, your request will be processed and the due amount will reflect in your account within 5-7 working days (this varies from bank to bank).