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0344 482 4422

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sales@flowercard.co.uk

Delivery and Packaging Information

Flowercards – Gift Boxed Delivery Arrangements

At Flowercard, we know that sending special gifts is all about timing and our fresh flower delivery will help make things that little bit easier. Our easy online ordering system means you can plan to send Flowercards for seasonal greetings, special occasions and birthdays all year round. Simply choose the despatch date on all orders, regardless of delivery option.

1. Express - Royal Mail Tracked 24 - £6.50

Please note that the date you choose in this section is the DESPATCH date not the delivery date.

Our Tracked 24 Delivery option is the most popular and 97% of orders arrive next day. Your floral hug is tracked from the moment it leaves our studio to when it arrives at your special someone's door, with an estimated time of arrival sent ahead of delivery. Tracking information will be included in your confirmation email and you can track your order at Royal Mail Track Your Item or by using the Royal Mail App for iPhone and Android, downloadable from the App Store/Play Store. For same day despatch, please place your order by 4pm. Orders placed for a Friday despatch should therefore arrive on Saturday and should be no later than Monday using this delivery option. If you provide us with your email address and/or mobile telephone number you can change the delivery date and also request Royal Mail deliver the item to an alternate address (neighbour, post office or request we leave the item in a designated safe place) after it’s left our warehouse. More details on this can be found at www.royalmail.com/receiving/change-your-delivery-options.

2. Premium - Royal Mail Special Delivery - £10

Please note that the date you choose in this section is the DESPATCH date from us.

Deliveries will arrive the next working day (if the order is placed by 3.30pm the day before). Simply select the despatch day as the day before you want your gift to arrive. Orders are sent by Royal Mail special delivery and tracked and you can track your order at www.royalmail.com/track-your-item or by using the Royal Mail App for iPhone and Android, downloadable from the App Store/Play Store.. It should be noted that a signature will be required upon delivery for the next day option. N.B. Royal Mail doesn't deliver Sundays and Bank Holidays.

Sadly we are unable to guarantee Next Day Delivery to some of the Channel Islands (Herm / Sark) and the Scottish Islands. See Royal Mail - Frequently Asked Questions to see where and when Royal Mail delivers for this service.

We do not deliver to Republic of Ireland or Mainland Europe as this is just a bit too far for our flowers to travel.

Packaging: To protect floral arrangements and personalised chocolates and make your gift truly special, every gift is sent in a sturdy box.